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Million Pound Make Me A Winner

Simply select the number of entries you would like before entries close at 3pm each weekday.

Remember you MUST live in the UK to enter.

If we call you after lines close at 3pm, you must answer within 5 rings and the very first thing you need to say is "Make Me A Winner" (Don't say hello!).

Over 18s only, T&Cs apply.

Competition Closes In
Competition Closes In
1Hour
1Minute
58Seconds

Current prize value :

£80,000

Million Pound Make Me A Winner

Simply select the number of entries you would like before entries close at 3pm each weekday.

Remember you MUST live in the UK to enter.

If we call you after lines close at 3pm, you must answer within 5 rings and the very first thing you need to say is "Make Me A Winner" (Don't say hello!).

Over 18s only, T&Cs apply.

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Would you like to participate in this weeks lottery and have a chance to win up to xxx pounds?

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Would you like to participate in this weeks lottery and have a chance to win up to xxx pounds?

Are you currently a UK resident?

winhappy - bauer planet radio
Would you like to participate in this weeks lottery and have a chance to win up to xxx pounds?

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Would you like to participate in this weeks lottery and have a chance to win up to xxx pounds?

Are you currently a UK resident?

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Competition Closes In
Competition Closes In
1Hour
1Minute
58Seconds

Current prize value :

£80,000

Million Pound Make Me A Winner

Simply select the number of entries you would like before entries close at 3pm each weekday.

Remember you MUST live in the UK to enter.

If we call you after lines close at 3pm, you must answer within 5 rings and the very first thing you need to say is "Make Me A Winner" (Don't say hello!).

Over 18s only, T&Cs apply.

Terms & Conditions

Summary

Terms & Conditions

How to Play

Simply select the number of entries you would like before entries close at 3pm each weekday.

Remember you MUST live in the UK to enter.

If we call you after lines close at 3pm, you must answer within 5 rings and the very first thing you need to say is "Make Me A Winner" (Don't say hello!).

Over 18s only, T&Cs apply.

Million Pound Make Me A Winner Terms and Conditions

These Competition terms and conditions should be read together with, and are in addition to, Bauer Media Group: Competition General Terms & Conditions at: https://www.bauerlegal.co.uk/competition-general-terms-and-conditions (the “General Terms”). 

Together these specific competition terms and conditions and the General Terms shall be referred to as the “Terms”. Where there is a conflict between these terms and the General Terms, these terms shall prevail.

ITEM 1: COMPETITION NAME

Million Pound Make Me A Winner running from the Start Date to the End Date as set out below (the “Competition”).

ITEM 2: PROMOTER

Bauer Radio Limited, registered office: Media House Peterborough Business Park, Lynch Wood, Peterborough, United Kingdom, PE2 6EA and registered under company number 01394141 (the “Promoter”)

This is a Bauer Media Audio UK Network Competition, running on:

Absolute Radio, Absolute Radio 60s, Absolute Radio 70s, Absolute 80s, Absolute Radio 90s, Absolute Radio 00s, Absolute Radio 10s, Absolute Radio 20s, Absolute Radio Classic Rock, Absolute Radio Country, Clyde 1, Cool FM, Cool Old Skool, Downtown Country, Downtown Radio, Forth 1, Greatest Hits Radio, Hits Radio, Hits Radio Pride, KISS, KISSTORY, KISS Bliss, KISS Dance, KISS Fresh, KISS Garage, Magic Radio, Magic Chilled, Mellow Magic, Magic at the Movies, Magic at the Musicals, Magic Soul, MFR, Northsound 1, Planet Rock, Tay FM, Daily Prize Call

ITEM 3: WEBSITE

The website shall be www.planetradio.co.uk/make-me-a-winner (the “Website”)

ITEM 4: COMPETITION START DATE, END DATE AND ENTRY PERIODS

Start Date: Friday 26 April 2024 at 3:10pm

End Date: Friday 3 May 2024 at 3:00pm

The first Entry Period will open Friday 26 April 2024 at 3:10pm and close on Monday 29 April 2024 at 3:00pm

Following this first Entry Period, entries to the Competition will open and close as follows (individually an “Entry Period”, together the “Entry Periods”):

Tuesday: opens at 3:10pm on Monday, closes at 3:00pm on Tuesday

Wednesday: opens at 3:10pm on Tuesday, closes at 3:00pm on Wednesday

Thursday: opens at 3:10pm on Wednesday, closes at 3:00pm on Thursday

Friday: opens at 3:10pm on Thursday, closes at 3:00pm on Friday

Monday: opens at 3:10pm on Friday, closes at 3:00pm on Monday

Any entries received before the Start Date or after the End Date (as stated above) will be invalid but you may still be charged.

After each Entry Period has closed, one entrant from all of the valid entries received will be selected by automated random draw (the “Draw”).

We reserve the right to broadcast the Competition at any time throughout each day during the broadcast schedule.

Please note that the Competition Entry Period as specified in these Competition terms and conditions are final and are not impacted by the time of broadcast of announcements advertising how to enter the Competition, which may in some circumstances be delayed.

ITEM 5: COMPETITION DETAILS

After the start of each Entry Period, the Winning Phrase and prize amount (the “Prize”) will be announced on air. The Winning Phrase will be the only winning answer which the randomly selected entrant must provide in order to win the Prize. The Prize will be a specified cash amount that entrants are trying to win.

We reserve the right to announce the Winning Phrase and Prize at any time during the Entry Period.   We may also advertise the Winning Phrase and Prize on the respective Station’s Website, social media or via an SMS marketing message or via any other medium at our absolute discretion.

After the Entry Period has closed, one entrant from all of the valid entries received will be selected by automated random draw (the “Draw”).

In order to win the Prize for the relevant Draw, the randomly selected entrant must answer their phone within 5 rings. The 5 rings will be judged according to the Station audio recording (for the avoidance of doubt the sound of a “ring ring” shall count as one ring, not two), and the first words they speak must be the Winning Phrase, and this must be stated immediately upon answering the phone (for the avoidance of doubt the entrant must have started to speak the phrase within 5 seconds of answering the phone) in order to be declared the winner.  

The entrant selected may be required to talk to the presenter / programming team, and the call may be recorded and played on-air (assuming there is no breach of these terms and conditions).

If they give the correct Winning Phrase, they will win the Prize. We may ask an entrant to repeat or confirm their answer.

The entrant will not win the Prize should they:

•             fail to answer the phone at all (including if the call goes to voicemail); or

•             fail to answer the phone within five rings (according to the station’s audio); or

•             answer the phone beginning with any other words (including other words before the correct words, such as “Hello, [winning phrase]”); or

•             fail to say anything at all; or

•             fail to start saying the winning phrase within 5 seconds of answering the phone;

•             be disconnected for any reason beyond our control;  

•             be inaudible for any reason.

For the avoidance of doubt, winners can say other words after the Winning Phrase and they will still win the Prize. However, where any foul or explicit language is used, we reserve the right to disqualify an entrant and any prize previously awarded will be forfeited. 

If there are no words spoken (according to the studio’s audio recording) or the call goes to voicemail, even if the pre-recorded voicemail messages starts with the Winning Phrase, this will be judged as a failure to answer and no prize will be awarded. The answer given must be clearly audible to presenters and adjudicators and audible on the studio’s audio recording. If this is unclear or inaudible due to a poor signal, network issues or failure or any other reason, entrants are ineligible to win the Prize. If entrants appear in the judgement of the presenters and/or adjudicators to be driving illegally, they will not be eligible to win. Where there is any doubt in relation to whether or not an entrant has spoken the correct Winning Phrase or the Prize should be awarded, we reserve the right to defer decision making to an off-air adjudicator to check the audio recording with reference to these terms and conditions. All our decisions relating to the Competition and/or awarding of prizes are final and decisions will be made with reference to the audio recording on our systems. No discussions or correspondence with entrants or any other person will be entered into.

Where there has been a winner, a new Prize will be announced on-air. We reserve the right to announce a new Winning Phrase for the next Entry Period and Draw. Entrants will need to enter again to be eligible to win. All previous entries will not be valid for future Draws.

Where there has not been a winner, there will be a rollover and we reserve the right to announce a new Prize and Winning Phrase for the next Entry Period and Draw. The Prize will not be lower than the Prize for the previous Draw. All entries from the completed Draw, and any previous Draws, where no winner was declared, will automatically be eligible for the next Draw. Entrants do not need to enter again in order to be eligible but are able to do so if they would like to increase their chances.

We reserve the right to guarantee a winner for some Draws at our discretion. This will be clearly communicated on air throughout the Entry Period of that relevant Draw. Where a winner is guaranteed, if the first entrant chosen to play is not declared the winner, another entrant will be drawn at random and asked to play. This process will continue until that Draw is validly won.

ITEM 6: ROUTES OF ENTRY, ENTRY LIMITS AND COSTS                                                                                                               

Entrants are responsible for all costs associated with entering this Competition and Entrants must have permission from the bill payer before entering. Bauer Media is not responsible for any network or technical issues an entrant may experience, which may delay or prevent their participation.

SMS

Entrants can enter each Draw a maximum of 8 times by sending an SMS message starting with the keyword WIN to 63103, 61025, 81215, 64100 or 61054; CASH to 61054 or 63103; YES to 61025, 63103 or 61054; PLAY to 63103; or ROCK to 64100. If the message does not start with a valid keyword, or is not sent to a valid number, it will not be entered. Entrants will receive an automated SMS response to their SMS message confirming their entry. The delivery of this message may be delayed at peak times. 

A single SMS entry costs £2.00 (from the UK) + 1 standard network rate message. These messages may be charged outside of any inclusive message bundles.

We reserve the right to run SMS entry incentives throughout the duration of the Competition. These incentives will be communicated via the automated SMS response received to confirm the entry. Where we operate an incentive, the SMS entry limit may change.

ONLINE

Entrants can enter each Draw a maximum of 5 times via the Website. 

A single online entry costs £2.00. The use of a debit or credit card may incur charges from your provider. 

We reserve the right to run entry incentives Online throughout the duration of the Competition. These incentives will be communicated via the Website. Where we operate an incentive, the Online entry limit may change.

PHONE 

Entrants can enter each Draw a maximum of 20 times by calling 0330 880 4523, 0330 880 4531, 0330 880 4541, 0330 880 4557, 0330 880 4594, 0330 880 4608, 0330 880 4615, 0330 880 4629, or 0330 880 4682 and following the instructions. Calls (from the UK) are charged at standard network rate. These calls may be charged outside of any inclusive call bundles.

We reserve the right to run entry incentives via SMS or Online throughout the duration of the Competition. Where we operate an incentive, the Phone entry limit may change.

ITEM 7: ENTRANT RESTRICTIONS

The Competition is only open to people aged 18 and over who: (i) live in the United Kingdom, (ii) are not a Bauer employee or their immediate family (including live-in partner) and (iii) are not an employee of any third-party sponsors or prize providers, or their immediate family (including live-in partner).

Entrants must enter using a valid UK mobile number. The use of any automated entry software or any other mechanical or electronic means that permits any person to enter any Competition repeatedly, or make multiple simultaneous entries, is prohibited.

All entrants must enter on their own behalf and may not enter on behalf of anyone else.  If we later become aware that the person who played the competition was not the entrant themselves, we will disqualify this entrant and no prize will be payable to any persons involved. 

ITEM 8: WINNER ANNOUNCEMENT

Entrants who are randomly selected will be contacted by the phone number provided with their entry. This may be live on air or off-air. Due to programming schedules, this may not be broadcast on all participating radio stations. 

All callers are randomly selected in the same way and any off-air recording will only ever take place after the Entry Period has closed. The name, hometown, photo and any video or audio recording of the winner may also be posted on the Promoter’s Website and / or social media platforms.

By entering the Competition, the entrant is automatically consenting to being called and having their voice, name and location, as well as any other details or information they share about themselves, being announced on-air.

Entrants are only able to win a single Prize throughout the duration of this Competition. Also, if an entrant has won £500 or more in any Bauer Media Competition over the past 6 months they are not eligible to win. For more details on this, please see item 4.11 ”Prize Limits”  of the Bauer Media Group Competition General Terms & Conditions.

ITEM 9: PRIZE DETAILS

The Prize will always be a cash amount that will be delivered to a winner paid in cash, by bank transfer or by cheque. 

 

Delivery or payment of the Prize is subject to the winner providing personal identification and / or proof of address and to internal compliance checks within 14 days of being contacted.  

 

If we are unable to contact a winner to award a prize within 14 days of the Draw date, or if the winner is unable to provide us with personal identification and / or proof of address within 14 days of being contacted, the winner forfeits entirely their right to the prize, and we reserve the right to award this to an alternative winner where possible. 

 

The Prize is non-transferable and cannot be exchanged. Payment of the Prize may take up to 28 days from the point at which the Promoter receives the correct details. 

 

Where, it emerges after the Prize has been awarded that the entrant was in breach of these terms and conditions, we reserve the right to withdraw the Prize from that winner and they will not be entitled to any further reward or remuneration. We reserve the right to exclude individuals who breach our terms and conditions from entering our competitions. 

 

ITEM 10: DATA PROTECTION

By entering the Competition, entrants are automatically consenting to receiving marketing communications from the Promoter via SMS text message. Entrants can opt out of this at any time by texting: STOP to 81215, 63103, 61025, 64100 or 61054. This will be charged at 1 standard network rate message. If entrants do not wish to receive any marketing communications, they will need to do this after each time they re-enter the Competition. Entrants personal data will (regardless of whether they opt-out) always be used to process their entry. For further information on this, please see our general terms (link below) and our privacy policy at: http://www.bauerdatapromise.co.uk/.

ITEM 11: INTELLECTUAL PROPERTY AND CONSENT

Entrants will not be put through to speak on-air if we think they are driving illegally, intoxicated, likely to swear, or otherwise offend our listeners. Whilst on air for the purposes of this competition entrants must not use foul language, swear, say or do anything defamatory or illegal or say or do anything which would damage the reputation of the Promoter, is offensive or inappropriate or which would cause us, or our listeners, harm. Failure to comply will result in disqualification, and if the entrant has won the prize, this will be forfeited.

It is a condition of entry to all our Competitions that we have the right to publish and/or broadcast the first name, hometown, character, likeness and voices of Competition entrants and winners.  

In particular, entrants’ consent to their entries to radio Competitions being read out on-air and/or to their conversations with our presenters or playing of a Competition being broadcast on-air and communicated to the public on our website/social media pages or otherwise, in our sole discretion. For clarity, we may also record and store audio recordings of entrants off-air which may be broadcast on-air at a later time at our sole discretion. 

Entrants, particularly prize winners and their guests if applicable, may be required to supply a photo of themselves or to participate in photo, recording, video and/or filming session(s). You agree that we shall have the right to use all the resulting publicity materials in any media and in any manner, we see fit, unless you advise us at the time of entering the Competition that you wish to retain your anonymity. You agree that the Promoter (or any third party nominated by the Promoter) may in its sole discretion use the winner's (and if applicable their guest's) name and image and their comments relating to the prize and their experience for future promotional, marketing and publicity purposes in any media worldwide without notice and without any fee being due.

ITEM 12: OTHER CONDITIONS

We will only accept entries that comply with our terms and conditions and we may disqualify the entrant if we know or suspect that they have breached them. All our decisions relating to the Competition and/or awarding of prizes are final. No discussions or correspondence with entrants or any other person will be entered into about the operation of this Competition. We have the right to cancel, amend, terminate, or suspend this Competition if forced to do so due to circumstances outside our control. We reserve the right to take the Competition off air for bank holidays, or at other times when programming output requires it.

ITEM 13: CONTACT DETAILS

The promoter of this Competition is Bauer Radio Limited (Media House Peterborough Business Park, Lynch Wood, Peterborough, United Kingdom, PE2 6EA; registered no. 01394141).

If entrants are having trouble entering our competitions, please check the FAQs here: https://planetradio.co.uk/competition-faqs/ or here: https://winhappy.com/faqs. Alternatively, write to: Million Pound Make Me A Winner, Bauer Media, 4B Millennium City Park, Barnfield Way, Preston, Lancashire, PR2 5DB. We can’t consider any queries made more than 14 days after the date the winner is announced.

Full T&Cs apply. Please see https://www.bauerlegal.co.uk/competition-general-terms-and-conditions.

This is your chance to win a share of ONE MILLION POUNDS, tax-free, on Million Pound Make Me A Winner!

Your life could change completely with just one phonecall.

Playing Million Pound Make Me A Winner is easy! Enter online right here, via text or on the phone.

After lines close at 3pm on weekdays, we'll select one entry at random and make a call. If it's your number we call, you need answer within 5 rings and say "MAKE ME A WINNER" right away to win every penny!

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Terms & Conditions

1 THESE TERMS AND CONDITIONS

 

1.1  These terms and conditions are our “General Terms” and they apply to every prize competition and prize draw (each a “Competition”) that we, Bauer Media, promote and administer including without limitation on radio, in magazine, online and/or mobile.

 

1.2  Each Competition may also have its own specific terms and conditions. These “Specific Terms” may be broadcast on-air, published in the relevant magazine and/or published on the website of the radio station/magazine.  

 

1.3  These General Terms shall apply in addition to any Specific Terms, which may also be in place for a Competition or prize draw on any platform. You should always read these General Terms together with the Specific Terms. If any provision of the Specific Terms conflict with these General Terms, the Specific Terms will prevail.

 

1.4  We may change these General Terms at any time so you should check this page regularly for any changes. Changes will apply from the date that they are published on this page.

 

1.5  By entering any Competition you are accepting that you will be legally bound by these General Terms and any applicable Specific Terms.

 

 

2.    THE PROMOTER OF EACH COMPETITION

 

2.1  The "Promoter" of a Competition is the party legally responsible for administering it. For our Competitions, this will always be either: Bauer Radio Limited (with company number 01394141), Bauer Consumer Media Limited (with company number 01176085), both of which are companies registered in England with registered offices at Media House, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6EA, or H Bauer Publishing (with company number LP003328), a limited partnership registered in England with registered offices at: Media House, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6EA,.

 

2.2  Generally, H Bauer Publishing or Bauer Consumer Media Limited will be the Promoter of Competitions administered by our magazines, and Bauer Radio Limited will be the Promoter of Competitions administered by our radio stations, but if you are unsure, you should check who the Promoter is in the Specific Terms. 

 

 If you have any concern in relation to any of our Competitions, you can contact us by:

 

(a)    first, contacting the publication or radio station which promoted the competition using the contact details provided in any Specific Terms; or

(b)    if you are not satisfied with the initial response from the publication or radio station (as applicable), please email [email protected] or write to the relevant Promoter at either:

·       Bauer Consumer Media Limited, Legal Compliance Director, Media House, Lynch Wood, Peterborough, PE2 6EA; or

·       Bauer Radio Limited, Castle Quay, Castlefield, Manchester, M15 4PR; or

·       H Bauer Publishing, Academic House, 24-28 Oval Road, London, NW1 7DT.

In all correspondence, please state the name of the Competition, the name of the print/digital publication or radio station, which promoted it and (where applicable) details of the initial response.

 

3.    ELIGIBILITY RULES FOR OUR COMPETITIONS

 

3.1  Unless we impose a particular age limit for a Competition, they are open to all persons aged 18 and over who are resident in the UK at the date of their entry.

 

 

3.2  Where Competitions are open to children (aged 15 or younger) and/or young persons (aged 16 or 17), the age requirements will be stated in the applicable Specific Terms.

 

3.3  Certain Competitions may have additional eligibility requirements such as valid passports, visas, driving licences, good physical health etc. All eligibility requirements will be detailed in the applicable Specific Terms.

 

3.4  Whether any eligibility requirement has or has not been met is always decided in our sole discretion and we may require evidence or confirmation from entrants before awarding prizes.

 

3.5  Bauer employees and their immediate families (and the employees of any third-party sponsors, prize providers or their immediate families) may not enter any Competition. Any such entries are invalid.

 

 

4.    ENTRY AND ENTRY METHODS

 

4.1  Premium rates: Some Competitions may be entered by premium rate calls or  premium rate SMS messages. These Competitions will always include a free route of entry which will be stated in the Specific Terms. We will clearly identify when this is the case and the following additional conditions will apply to such Competitions:

 

a)      you should always have the bill payer's permission to enter using a premium rate method. We will not issue refunds for entries where bill payer’s permission was not sought in advance;  

b)     we will always state the amount of any additional cost to your normal cost of calling or texting as accurately as possible. However, network providers may charge varying amounts for these types of call, so the total cost of your call may vary to those promoted by us. We encourage you to check with your network provider;

c)      invalid or unsuccessful entries made via these methods may still be charged. Entries that are submitted before lines open or after lines close will not be entered in the Competition, but you may still be charged for your call or text

d)     where entries are made before or after the applicable entry period (via SMS or telephone call), such entries will may not be entered in the Competition, or may not be entered until the following draw as applicable;

e)      we cannot guarantee that if entries are made outside of the applicable entry period that entrants will not be charged for the call or text made.

f)      in order to enter via premium rate SMS, you need to have a compatible phone and a network provider that permits premium rate SMS messages being sent and received by you. SMS entries are deemed to be received once you have received a confirmation message from us. SMS entries must be sent to the correct shortcode as per the Specific Terms and must include the correct keywords or other answer format set out in the Specific Terms. Entries which fail to do so will be invalid; we will always comply with the Phone-paid Services Authority (“PSA”) code of conduct in relation to premium rate competitions. PSA is the UK regulator of premium rate services and you can access their details here: http://psauthority.org.uk/for-consumers.  Any data collected from entrants by PSA may be used by PSA for regulatory purposes.

g)      by choosing to enter by SMS text message, you will be indicating that you agree to receive marketing messages from us in respect of similar products and services. You can opt out of receiving further marketing by texting STOP to one of our entry shortcodes. Texting STOP will cost one standard network rate message.

h)     SMS entrants will receive an SMS text message confirming their entry and details on how to opt out of receiving additional marketing messages.

 

4.2            On-Air Competitions:

a)       In relation to On-air Competitions where callers are brought on-air (or are recorded off-air for later broadcast), time constraints may mean that we may proceed to the next caller if any caller does not answer our call promptly or if the telephone line drops out or breaks up during our call. We will have no liability to any caller who does not answer our call promptly for whatever reason, or for the awarding of any prize to a caller whose line dropped out or broke up for whatever reason. In addition, if a contestant or winner cannot be contacted by us to participate or enter any on-air Competition (including where a third party answers the telephone on the contestant or winner’s behalf) we reserve the right to disqualify that person and to select a replacement contestant or winner (whichever is applicable).

b)     The entry periods specified in the Specific Terms appliable to each Competition are final and are not impacted by the time of broadcast of announcements advertising how to enter the Competition, which may in some circumstance be delayed.

c)        We may also record (and store) audio recordings of entrants off-air which may be broadcast on-air at a later time at our sole discretion. Any such recording will only take place after the entry period to a Competition has closed and never when phone lines (or any other entry routes) are still open.  

4.4       Online Giveaway Competitions: Online Giveaway Competitions are free to enter. You simply need to visit one of our participating websites and enter by following the on-screen instructions. You will be asked to give your email address and then click onto the ‘Enter This Competition’ button to enter the competition. There is a limit of one (1) entry per household per day, per URL on which the Online Giveaway in displayed. You will often be asked to complete a question before entering your email address - this helps us to ensure that entries received are from true competition lovers and not from computer generated programmes otherwise known as 'robots.' We reserve the right to offer multiple giveaways simultaneously on our various websites. There is a limit of one (1) entry per person and/or email address per day, per URL on which the Online Giveaway is displayed. Online Giveaway Competitions are open to residents of the UK (including Channel Islands &Eire).

 

4.5   Postal Entry: Where a Competition allows postal entry (as per any Specific Terms), postal entrants may enter the promotion by mailing their full name and a contact telephone number or other method of contact (as applicable), as well as any other required information and/or material to the postal address as specified in the Specific Terms. Entries must be sent on a postcard or on or within an envelope. Entries received on anything other than a postcard or envelope will not be valid or accepted. In the case of multiple entries received in a single envelope or postcard, only one entry will be entered into the promotion. Entries sent by post must be received at the relevant postal address specified for entries by the closing date and time for receipt of entries. Postal entries without correct and sufficient postage paid will be invalid and will be void. For the avoidance of doubt, personal and hand deliveries are not accepted. Proof of posting of any postal entry will not be proof of our receipt of that entry. 

Entries must not be sent in through agents, third parties or on behalf of another person unless otherwise specified in the specific terms. Such entries are void. Bulk entries are void and cannot be accepted. 

4.6        Voting Terms and Conditions: The following terms and conditions apply to all voting Competitions together with any Specific Terms. 

a)      Votes made or received outside the specified time will not be counted but may still be charged. 

b)     The Promoter in their sole discretion at any time, may suspend, withdraw or re-set any voting and/or may change times for voting and participating, 

4.7        Decision making: In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of any answer or response given by an entrant, or the operation of any part of the Competition or prize draw service, networks or systems, the decision of the Promoter shall be final and no correspondence will be entered into. 

4.8       Deficient entries: In all Competitions, we reserve the right to reject any entries that are incomplete, incomprehensible, damaged or otherwise deficient. We also reserve the right to reject entries that are unlawful, indecent, racist, inflammatory, defamatory or which we consider to be otherwise harmful. We accept no responsibility for any late, lost or misdirected entries including but not limited to texts, calls or emails not received due to technical disruptions, network congestion, loss in service of online entry mechanisms, computer error in transit or any other reason. Proof of posting of any postal entry will not be proof of our receipt of that entry. We cannot enter into correspondence with entrants who experience difficulties with entering online. Any entries received which are in any way in breach of these General Terms or Specific Terms will be void and will be disqualified from the Competition.   

 

4.9  Automated Entry: The use of any automated entry software or any other mechanical or electronic means that permits any person to enter any Competition repeatedly is prohibited.

 

4.10          Names: Entrants must enter Competitions using their legal name once only. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.

 

4.11          Multiple Entries. Unless otherwise permitted pursuant to the applicable Specific Terms or unless it is an Online Giveaway Competition, no person may enter any Competition more than once and persons may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. If we suspect that an individual has set up a fake email address and/or social media page to circumvent this rule, we reserve the right to disqualify all entries that we reasonably believe were generated by that individual.

 

4.12          Prize Limits. Unless otherwise stated in the Specific Terms, each entrant is limited to winning one prize per Competition. There is no limit on the value of a single prize that may be provided to the individual winners of a Competition. However, so that we can ensure fairness of our Competitions we reserve the right to prevent a person to win more than one prize valued at £500 or more via any of our Competitions in any given six (6) month period. For avoidance of doubt this means that an entrant will not be eligible to win any prize if the entrant has in the past six (6) months won a prize valued at £500 or more.  We reserve the right to disqualify your mobile phone number from future Competitions during this period.

 

 

4.11          Retrospective Effect. Where an entrant or prize winner has been found to be in breach of any of the terms and conditions of a Competition and in particular where a person is in breach of the entry restrictions set out in paragraphs 4.4 to 4.11 above, we may still enforce our right to disqualify that person and require the return or reimbursement to us of any prize even where a prize has been awarded and/or actually provided to the entrant or prize winner in question.

 

5       PRIZES

 

5.1  We reserve the right (when reasonably required to do so) to replace the stated prizes with prizes that we consider to be of broadly equivalent value. We offer no cash alternative for non-cash prizes and prize winners must accept prizes in the form offered. Where a prize is won by a person younger than 18, we reserve the right to award the prize to the prize winner's parent or guardian on behalf of the prize winner.

 

5.2  All prize winners will be notified that they have won a prize within twenty-eight (28) days of the closing date of the Competition or such shorter time period as specified in any Specific Terms via at least one of the following methods:

 

(a)    by telephone;

(b)    by email;

(c)     in writing; or

(d)    on-air at the time of winning (in the case of on-air Competitions);

 

5.3  If we are unable to contact a winner to award a prize either within 28 days of them winning, or such shorter time period as specified in any Specific Terms, then the winner forfeits entirely their right to the prize and we reserve the right to award this to an alternative winner where possible.

 

5.4             Prizes will be despatched to the winners via the UK mail service, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our reasonable control. Further details will be set out in the Specific Terms and/or given to winners when they are notified that they’ve won.

 

5.4             Prizes will only be delivered to an address within the UK. Should a prize winner's contact details change, it is their responsibility to notify us, or the contact person(s) detailed in the Competition’s Specific Terms.      

 

5.5             We reserve the right to request proof of a prize winner's identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a prize winner cannot provide us with proof of identity and/or address that is reasonably acceptable to us, we may withdraw the prize and select another prize winner.

 

5.6  All prizes are subject to availability, non-transferable and non-exchangeable. Where prizes consist of entry tickets, attendance at events, holidays and similar time-specific benefits, they must be taken on the dates specified by us (or any relevant third-party provider). Prize winners will forfeit any element of their prize that they do not take at the time stipulated in the Specific Terms. No cash will be awarded in lieu of that prize or any part of it.

 

5.7  Any tax or other charges payable as a result of a prize being awarded or received will be the responsibility of the winner. Winners should seek independent financial advice prior to accepting a prize if this is a concern.

 

5.8  We make no representation or warranty in relation to prizes provided and to the fullest extent permitted by law we shall have no liability to you in relation to any prize, its fitness for purpose, merchantability or otherwise. We reserve the right to disqualify entrants from entering our Competitions or prize winners from receiving their prizes where any such person engages in unsafe, illegal, unsociable or inappropriate behaviour.

 

5.9  All stated prize values are at the supplier's recommended retail price in pounds sterling and are, to the best of our knowledge and belief, correct at the time of printing. We take no responsibility for any fluctuations in prize values. We award cash prizes in the form of a cheque in the name of the prize winner.  Any other arrangement will be at our discretion.

 

5.10          No additional, further or other costs or expenses are included in any prize unless stated. For example, the costs of transport to and from a venue for an event are not included and any accommodation prize includes basic room charge only.

 

5.11          Third party suppliers of prizes may also often stipulate their own terms, conditions or restrictions and all prize winners agree to be bound by these. Subject to paragraph 19.2, Bauer shall have no liability in relation to any prize provided by a third-party provider.

 

6.    HOLIDAY PRIZES

 

6.1  Due to their complexity, these additional terms apply to holiday prize winners and (if the holiday is for the prize winner ‘plus guest(s)’) any travelling companion that accompanies the prize winner on the holiday as their “Guest”.

 

6.2  Unless otherwise stated in the Specific Terms, holiday prizes:

 

(a)    do not include insurance. It will be the responsibility of each prize winner (and, if applicable, each Guest that accompanies them) to take out at their own cost all relevant insurance (including but not limited to health and travel insurance, insurance for theft, loss and damage to property) which may be required or prudent to obtain;

(b)    consist of flights and accommodation only and do not include airport departure or government taxes, spending money, airport transfers or other expenses. These must be paid by the prize winner (and their Guests);

(c)     must be taken within six (6) months of the closing date of the relevant Competition or the prize will lapse; and

(d)    are also usually subject to the prize provider’s terms and conditions, which will apply to the prize winner (and their Guests) as well.

 

6.3  It is the responsibility of the prize winner (and, if applicable, each Guest that accompanies them) to ensure their ability to travel to their holiday destination and return home and, in particular, to:

 

(e)    ensure that they have a valid passport endorsed with all relevant visas and with expiry date no less than six (6) months following the proposed dates of travel or such other duration as may be required by any relevant regulation. These passports, and their holders, must not be subject to any restrictions on their rights to travel to and from the applicable country or countries.  Passport control and in-country authorities may reserve the right to refuse entry to prize winners and/or their travelling companions; 

(f)     check any travel advisories issued by the Government and determine whether they wish to accept the risk of travelling to the holiday destination; 

(g)    obtain any inoculation and comply with any health regulations required by any holiday prize destination country;

(h)    comply with any legal requirements relating to the Covid 19 at all time during the participation and fulfilment of the prize;

(i)     comply with the terms and limitations of airlines, other transport providers, and the venues involved in the provision of any holiday prize, including any insurance policy relating to the holiday. In particular, entrants must comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements; and

(j)     where the United States of America is a holiday prize destination, to apply for an Electronic System for Travel Authorisation (ESTA) for each person that is travelling. Applications must be submitted no later than three (3) days prior to the departure date. Should this form not be lodged by both the winner and their Guest(s) within this time, they will be ineligible to enter the United States of America and will therefore forfeit their holiday prize.

 

6.4  Covid 19 – Should your prize be disrupted by Covid-19 Trending Travel will make best endeavours to rearrange and rebook the winner at a different time. This will be subject to availability, government and FCO advice and regulation.

 

6.5  We will not be responsible for any loss or damage suffered by any prize winner (and/or any Guest that accompanies them) that arises out of their failure to arrive at any holiday destination or return home from any holiday destination, nor will we have any obligation to substitute an alternative prize, cash equivalent or other compensation where a prize winner (and/or their travelling companion) is unable to travel to any holiday destination or fails to redeem a holiday prize for any reason.  

 

7.    EVENTS PRIZES

 

7.1  Where the prize for any of our Competitions involves the winner's attendance at (or tickets to) an event, the prize winner acknowledges that we are not liable or responsible if any part of the event is cancelled, varied or rescheduled for any reason. If this means that the winner (and/or any accompanying Guests) cannot attend the relevant event, we shall be under no obligation to provide any cash or alternative tickets.  

 

7.2  If a Competition that you participate in or a prize that you win involves travel, stunts or physical challenges you should notify us of any medical condition that you (and, if applicable, your Guests) have and at our absolute discretion we may require you (and your Guests) as a condition of entering the Competition or receiving the prize to:

 

(a)      submit to a medical examination by a medical practitioner approved by us and obtain             medical clearance to participate in the Competition and/or redeem the prize; and/or

 

(b)    execute a legal document to exonerate us from liability in a form prescribed by us in order to participate further in the Competition and/or redeem the prize.

 

7.3  Where prizes comprise or include "meet and greet" elements with celebrities, the prize may be subject to the availability of the celebrity in question and we will have no liability for any inability or failure of any prize winner to attend any "meet and greet" session offered on any date nor will we offer any alternative prize or cash alternative or compensation for such failure.

 

8.    UNCLAIMED PRIZES

 

8.1  All prizes must be claimed within five (5) days of our notification of winning unless otherwise stated.

 

8.2  We reserve the right to award prizes unclaimed after these periods to alternative prize winners or not to award them at all.

 

8.3  If you call to claim a prize from a "withheld number" line you must provide us with your contact details: otherwise we may be unable to contact you and you may as a result forfeit your prize.

 

9       PUBLICITY AND PERSONAL INFORMATION

 

9.1  The personal information supplied by entrants when entering our Competitions will be used by us and if applicable our service providers and suppliers for the purposes of administering and fulfilling the Competition and in accordance with our https://www.bauerlegal.co.uk/privacy-policy. You should always read our https://www.bauerlegal.co.uk/privacy-policy in addition to these General Terms and the Specific Terms. The Promotor and/or a prize provider may send personal data of Competition entrants to third-parties outside the European Economic Area, for the purposes of administering the competition and by entering you agree to such transfer. All entrants may have their details removed from our database by contacting the Data Protection Officer. If details are removed prior to the conclusion of the Competition and/or award of prize(s), entrants will forfeit their right to claim any prizes.

 

9.2  If you are required to submit a third party’s personal information to enter or participate in a Competition, you must ensure that the person whose details you submit has given their consent for you to provide us with their details.

 

9.3  It is a condition of entry to all our Competitions that we have the right to publish and/or broadcast the first name, home town, character, likeness and voices of Competition entrants and winners.

 

9.4  In particular, entrants’ consent to their entries to radio Competitions being read out on-air and/or to their conversations with our presenters being broadcast on-air and communicated to the public on our website/s.

 

9.5  Entrants, particularly prize winners, may be required to participate in photo, recording, video and/or filming session(s). You agree that we shall have the right to use all the resulting publicity materials in any media and in any manner, we see fit, unless you advise us at the time of entering the Competition that you wish to retain your anonymity. If you elect for anonymity, we may not be able to include you in certain Competitions. This includes providing these materials to our third-party prize providers for the purposes of promoting their association with the Competition and awarding the relevant prizes.

 

9.6  No fees shall be payable to any entrant in relation to the use of publicity materials.

 

10     PHOTOGRAPHS AND VIDEOS

 

10.1          If a Competition requires entrants to submit a photograph and/or video clip to enter or participate in a Competition:

 

(a) entrants warrant that they are the person in the photograph or video and/or they have prior consent from all persons in the photograph or video to submit it as part of their entry;

 

(b) entrants agree that we have the right to publish and communicate to the public the Photographs in any media without restriction or limitation throughout the world and not only for the purposes of the Competition;

 

(c) entrants acknowledge that we may edit the photographs or video in our sole discretion;

      

(d) entrants agree that we have the right to use names, likenesses and other personal information submitted in conjunction with the photograph or video;

 

(e) entrants agree not to bring any actions, suits, claims and demands against us in respect of defamation or any infringement or violation of any personal and/or property rights of any sort from our use of their Photograph or video;

 

(f) entrants unconditionally waive their right to seek or obtain an injunction to prevent or restrict our use of the Photographs; and

 

(g) entrants aged under 18 shall have obtained the consent of a parent or a guardian (and will provide us with the contact details we need should we wish to verify this).

 

11     PRIZE DRAWS

 

11.1          Where any prize is awarded via a prize draw, prize winners will be chosen at random from all qualifying entries within twenty-eight (28) days of the Competition closing date.

 

11.2          If we become aware that the same person has been selected as a prize winner more than once, we will draw another name.

 

12   COPYRIGHT

 

12.1          By entering our Competitions all entrants:

 

(a)    assign to us all rights (including present and future copyright) in their entry and their publicity materials in all media (including, without limitation, the internet) and whether in existence now or created in the future;

 

(b)    agree not to assert any moral rights in respect of their entry and the publicity materials (wherever and whenever such rights are recognised) against Bauer, its assigns, licensees and successors in title;

 

(c)     undertake to us that their entry is not in breach of any third-party intellectual property rights and will not contain anything, which is defamatory, indecent, harassing or threatening and that they will indemnify us for any loss, damage or liability arising should this turn out not to be true. If relevant, we reserve the right, but not the obligation (and without limiting entrants' warranty and indemnity as set out above), to screen, filter and/or monitor information provided by the entrant and to edit, refuse to distribute or remove the same;

 

(d)    Confirm that they have the right, power and authority to grant the rights set out above and that they have obtained all consents and permissions necessary to grant us the same.

 

12.2          For the avoidance of doubt, all rights in the name and title of the Competition and the format rights for the Competition are our sole property and we may exploit the same our absolute discretion.

 

13   MINORS

 

13.1          If any prize winner is a child or young person (i.e. under the age of 18) we may require that the terms and conditions applicable to the Competition (including these General Terms) be signed by the prize winner's parent or legal guardian before the prize is awarded. Any such prize may at our discretion be awarded to the prize winner's parent or legal guardian.

 

13.2          Holiday prizes are not available to persons under the age of 18 without written consent from a parent or legal guardian and unless accompanied by a parent or legal guardian.

 

13.3          Where entrants or prize winners are required by us to sign a release or other document before participating in a Competition and/or redeeming a prize and the entrant and/or prize winner is under the age of 18 years, such document must be signed by that person’s parent or legal guardian prior to their participation in the Competition and/or the prize being awarded.

 

14   TAMPERING AND OTHER MATTERS

 

14.1          If for any reason any Competition is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of a Competition, we reserve the right to cancel, terminate, modify or suspend the Competition and/or any draw/s or judging related to the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.

 

15   LEAVE FOR PARTICIPATION

 

Obtaining time off work and/or study or related activities to participate in a Competition and/or take a prize will be the sole and absolute responsibility of each contestant.

 

16   TERMINATION OF COMPETITION

 

Bauer may vary the terms of, or terminate, a Competition at any time at its absolute discretion if reasonably required to do so. Termination or variation of a competition is without liability to any contestant or other person. The Promoter will not award the prize if the Competition is terminated.

 

17   DECISIONS FINAL

 

17.1          All our decisions relating to the Competition and/or redemption of the prizes are final. No discussions or correspondence with entrants or any other person will be entered into.

 

17.2          Tiebreakers, disputes, conflicts, questions or concerns will be managed by us and, if required by law, by an independent adjudicator.

 

17.3          Where a Competition involves voting, the accuracy of the pooled results received and published by us will be deemed to be final and binding and no correspondence will be entered into.

 

18   FAILURE TO ENFORCE TERMS AND CONDITIONS

 

A failure by us to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any entrant or prize winner, nor shall it be deemed to be a waiver of any of our rights in relation to the same.

 

19   EXCLUSION OF LIABILITY

 

19.1          Except as specifically set out herein and to the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded.

 

19.2          To the fullest extent permitted by law, we hereby exclude and shall not have any liability to any entrant or prize winner in connection with or arising out of any Competition howsoever caused, including for any costs, expenses, forfeited prizes, damages and other liabilities, provided that nothing herein shall operate so as to limit or exclude our liability for personal injury or death caused by our negligence. For the avoidance of doubt, this paragraph 19.2 shall also apply in respect of any prize provided by a third-party provider.

 

19.3          In the event that any provision of these General (or any Specific) Terms are held to be illegal, invalid, void or otherwise unenforceable, it shall be severed from the remaining provisions which shall continue in full force and effect.

 

19.4          In relation to all competitions, prize draws, votes and polls promoted by the Promoter: 

19.4.1      Nothing in these terms restricts your statutory rights as a consumer.  

19.4.2      Nothing in these terms shall exclude or limit our liability for death or personal injury caused by our staff’s negligence or for fraud or for any other liability which cannot be limited or excluded by law or regulation. 

19.4.3      We cannot guarantee that the services or systems for entering a Competition, will at all times be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. These services may be suspended temporarily and without notice in the case of any problem with any network or line, system, server, software, or for any technical malfunction or failure, maintenance or repair or for reasons reasonably beyond our control. Subject to 19.4.1 and 19.4.2, Bauer, do not accept responsibility where all or any part of the service relating to a Competition is discontinued, modified or changed in any way. 

19.4.4      Subject to 19.4.1 and 19.4.2, the Promoter or other Bauer companies (“Bauer”) do not accept responsibility for any fault, malfunction, damage, loss or disappointment suffered by you as an entrant or participant howsoever arising from participating in a Competition or from accepting any prize whether due to any error, omission by the Promoter, Bauer or  its or their employees, agents or others or by any other cause. 

19.4.5      Subject to 19.4.1 and 19.4.2, we will not be liable to reimburse the cost or expenses incurred in making a Competition entry where applicable. 

19.4.6      Subject to 19.4.1 and 19.4.2, we do not accept responsibility in the event that any entry is lost, delayed or not properly received, registered or recorded or for any incorrectly addressed or undelivered Competition entries, votes or polls or for any disruption, delay or misdirection of such entries. 

19.4.7      Subject to 19.4.1 and 19.4.2, we reserve the right to amend any element of a Competition for reasons beyond our reasonable control, including but not limited to the unavailability of the Competition entry platform before the closing date, or for strike, lock-out, labour dispute, illness, act of God, natural disaster, adverse weather conditions, war, riot, civil commotion, accident, epidemic or pandemic, malicious damage, fire, flood and/or storm, compliance with law or governmental order, rule, regulation or direction, breakdown of plant, machinery or transportation. We are not responsible for any loss or damage caused to you as a result of any of these occurrences. 

19.4.8      You agree to reimburse the Promoter in respect of any damages suffered by the Promoter or any losses by the Promoter resulting from any claim made by a third party in each case in respect of any matter arising from your use of the services relating to the Competition.in breach of the General Terms or Specific Terms or from your violation of any applicable law or regulation. 

 

20   LAWS

 

These General Terms (and any Specific Terms) shall be construed in accordance with and governed by the laws of England and Wales.

Last updated October 2022

 

Privacy Policy

The Bauer Media Group in the UK consists of:

Bauer Consumer Media Ltd, whose registered office is at Media House, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6EA. Registered in England and Wales company number 01176085, VAT no. 918 5617 01, ICO no. Z6398598.

And

Bauer Radio Ltd, whose registered office is at Media House, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6EA. Registered in England and Wales company number 01394141, VAT no. 918 5617 01, ICO no. Z2134130.

And

H Bauer Publishing, whose registered office is at Media House, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6EA. Registered in England and Wales company number LP003328, VAT no 918 5617 01, ICO no. Z4855366.

 

And

 

HBVB, whose registered office is at Media House, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6EA. Registered in England and Wales company number 08453545, VAT no. 918 5617 01, ICO no. ZA471920.

Our parent company is Heinrich Bauer Verlag KG, Burchardstraße 11,20077 Hamburg

 

Please click on the following links or scroll down to see the details of our Privacy Policy:

 

1.    Our Data Promise to you

2.    The lawful bases Bauer Media Group process personal data

3.    What personal data do we collect?

4.    How do we keep it secure?

5.    How do we collect your Personal Data?

6.    How do we use your Personal Data?

7.    Do we share your Personal Data with any other companies?

8.    The information we may collect from you about others

9.    Leaving our website and moving on to third party websites

10. Cookies and how we use them

11. Our Audio and Magazine Apps

12. Online Behavioural Advertising

13. Logging in using social networking

14. Opting Out on Receipt of Email Marketing Communications

15. Telephone and Mailing Preference Services

16. Marketing to Children

17. Using our websites from outside the UK

18. Your rights

19. How long do we keep your personal data?

20. Questions regarding this Privacy Policy

21. California Privacy Rights

22. Changes to Privacy Policy

 

1.   Our Data Promise to you

The Bauer Media Group is absolutely committed to respecting and protecting your data whilst it is in our care. We collect your personal information because it helps us to understand your needs and guides the way in which we interact and communicate with you about our products and services now and in the future.

 

We promise you that we will:

·       have strict policies and procedures in place to protect your data;

·       only process your data if we have a legal reason to do so; or where you have given us your permission to do so;

·       only hold your information for as long as there is a business requirement to kept it;

·       store your data on our secure servers and ensure that we have strong controls in place to protect your data;

·       only work with external companies that share the same strong data protection values as we do.

We encourage you to read this Privacy Policy in full.

 

We are registered with the Information Commissioner's Office, the regulator of General Data Protection Regulations (GDPR) and other relevant legislation and abide by its requirements.

 

2.   The lawful bases Bauer Media Group process personal data

 

Bauer Media Group rely upon four of these lawful ways to collect, use, store and process personal data: Consent, Contractual; Legitimate Interests and Legal Obligations

To perform our contractual obligations to you.

We and our external companies process your information to perform our contractual obligations to you when we use your information to provide you with the Services.  For example, when you purchase a subscription from us, we process your payment and contact information as necessary to confirm the subscription and we process your contact information and other details to provide you with support services in regard to your subscription. If you exhibited at an event, we will process your payment and contact information as necessary to provide the services. Or to provide a prize to which you are entitled.

To pursue our legitimate interests.

We process your information to meet our legitimate interests we have balanced our interests with your interests and believe that these activities will not have a negative impact on your privacy rights. We specially rely on Legitimate Interests: -

·       Manage specific aspects of our events;

·       manage our subscription service;

·       personalise the marketing content we provide you;

·       share your contact details with a competition providers;

·       undertake business sales and advertising activities;

·       to develop, deliver and maintain relevant products services and advertising;

·       to build an understanding of our audiences so we can serve them with relevant content;

·       understanding when our audience engage with us or other organisations;

·       customise the content you see on our websites

·       send you marketing communications related to other companies’ products and services (in a business-to-business context);

·       research publicly available business contact details.

You can withdraw your consent at any time, by using the unsubscribe link or emailing                           Bauer Data Protection Officer

 

To comply with our legal obligations.

We process and share your information as necessary to comply with our legal obligations when we use your information to protect our rights or the rights of others and when we share your information with other parties where required by law or as necessary to protect our rights. For example, we are required to collect certain information from you when processing your subscription payment for tax or financial reporting reasons.

With your consent.

 

We obtain your consent to process your information when we are required to do so by law.  In relation to Cookies and Similar Technologies, we obtain your consent as described in our Cookies Policy. You can withdraw your consent at any time, by using the unsubscribe link or emailing Bauer Data Protection Officer or as described in our Cookies Policy.

 

If you withdraw your consent, we may be unable to provide that product of service that you have requested.

 

3.   What Personal Data do we collect?

The Bauer Media Group collects Personal Data in a number of ways, such as, when you give us a paper form to subscribe to a magazine, enter a competition, exhibit at an event or provide details at an event or when you interact with us via a website, mobile app or other digital services (“Services”). This Personal Data could include:

 

·       Contact information, your name; postal address; email address; phone number.

·       Comments, photos, videos and other content that you choose to publish or share with us.

·       Payment information for subscriptions or purchases made through our websites, mobile application or other digital services.

·       Your vehicle registration number if you are requesting a vehicle valuation.

·       Your dietary and accessibility requirements if you are attending one of our events.

·       Information you provide when participating in a competition; survey; event or apply for a job.

·       Location information, when you permit the digital service to access device location. To prevent this access, please refer to instructions provided by your mobile service provider.

·       Information we obtain from other sources, such as our business partners, and social media platforms

You may give us information about other people, such as the name and email of a contact if you are attending an event or the name and address of a gift subscription recipient. Please ensure that you are authorised or have the person’s permission to do so.

 

4.   How do we keep it secure?

We hold your personal data on our secure systems, mainly based with the UK and the European Economic Area (EEA). Our staff are trained in data security, and our staff policies and procedures help our staff to understand what is required of them under their obligations to us, and also their responsibilities under GDPR and other privacy legislation.

 

When we ask another organisation to provide a service for us, we ensure that they have appropriate security measures in place. If we or our service providers transfer any information out of the European Economic Area (EEA), it will only be transferred with the correct protection in place. This includes the use of Model Contractual Arrangements as approved by the European Commission.

 

5.   How do we collect Personal Data?

We collect your details when you register on one of our websites; subscribe to our service; place an order on our website; search for a product; correspond with us by phone, e-mail or otherwise; register to attend one of our events; participate in discussion boards or other social media functions on our website; enter a competition or promotion; apply for a job.

 

With regard to each of your visits to our websites and/or apps we may automatically collect the following information:

 

·       technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser/ app type and version, device type, time zone setting, browser plug-in types and versions, operating system and platform;

·       information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

 

We use Sourcepoint on our apps and websites. This is the GDPR compliance system that we use and asks users for permissions regarding the various vendors we use and stores those preferences.

It uses a Unique Identifier to recognise each user and remember their preferences. It is essential, without it, we would not be able to comply with the law.

 

We will always be transparent about how we plan to use your data so that you have the choice whether or not to give it to us. We respect your preferences and will do our best to make sure that we keep our promises.

 

If you give us your consent to send you further marketing messages, we may contact you from time-to-time with carefully selected offers and promotions from our network of carefully selected partners, from which you may always opt-out or unsubscribe. It is not our practice to contact you if you have made it clear that you do not wish to hear from us about our products and services.

 

We may need to authenticate your identity to provide you with access to subscriber-only services. We might also send you surveys or invite you to enter a competition or receive a newsletter, for instance. If you do not wish to participate you may simply decline our invitations.

 

Our iPad, Android and other "apps" may collect user data, which we use to learn about our readers and improve our apps.

 

To understand how our "apps" are used, we may use the service Google Analytics, Google Firebase, Adjust, Braze and App Tweak to provide us with anonymous statistical information about your use of our app(s).

 

Facebook

 A Facebook software development kit (SDK) is integrated with the app’s software. This allows us and Facebook to track when you launch the app and if / when you take some actions (like making a purchase).

 

This assists us when it comes to advertising campaigns we run – it helps us serve relevant adverts to target audiences on Facebook, and attribute revenues we receive against money spent advertising on the Facebook platform.

 

This is only done using your device’s unique identifier. We do not track, trace or monitor any other personal information within the app. It is non-essential and the user can opt out.

 

Google Firebase

Google Firebase is an analytics and marketing platform that we use to engage users and help us to improve our apps. A software development kit (SDK) is integrated with the app’s software.

 

As well as enabling features like push notifications (which the user opts into / out of using their phone’s built-in operating system), it allows us to monitor app usage and form cohort audiences for Google Ads.

 

Much like Facebook, each device is given a Unique Identifier and we don’t store any personally identifiable data. It is non-essential and the user can opt out.

 

Adjust

Adjust is our attribution software. It allows us to see which ad campaign/email/Facebook post users arrived at our app from. This means we know what’s working.

 

As part of our Google Analytics tracking, we have implemented the following features: Remarketing, Google Analytics Demographics and Interest Reporting. Visitors can opt-out of Google Analytics for Display Advertising by visiting here https://tools.google.com/dlpage/gaoptout/

 

We use this information for reporting purposes and to advertise online. Third-party vendors, including Google and Facebook, may show your ads on sites and mobile/native apps across the Internet. We may use the cookies relating to Google Analytics together with third party cookies to inform, optimise and serve ads based on a user's part visits to our websites. For more information please see our Cookies Policy.

 

Airship

Airship is a marketing user engagement platform that enables us to serve features like push notifications and other in-app communications.

 

Like Google Firebase, it allows us to monitor app usage and from that data form cohort audiences, which we can tailor unique messages for and then send to. Again, each device is given a Unique Identifier to help achieve this and we don’t store any personally identifiable data.

 

Airship again is classified as non-essential, so the user can opt out at any time.

 

LiveRamp

When you browse through our websites or use our mobile apps and when you enter your email address on these (either to log in, or to sign up to a newsletter, or similar) we may share personal or other information that we collect from you, such as your email address (in hashed, pseudonymous form), IP address, your mobile advertising ID or information about your browser or operating system, with our partner LiveRamp, Inc. and its group companies, acting as joint controllers. LiveRamp uses this information to create an online identification code for the purpose of recognising you on your devices. This code does not contain any of your identifiable personal data and will not be used by LiveRamp to re-identify you. We place this code in our cookie or use a LiveRamp cookie and allow it to be used for ​online and cross-channel advertising. It may be shared with our advertising partners and other third-party advertising companies globally for the purpose of enabling interest-based content or targeted advertising throughout your online experience (e.g., web, email, connected devices, and in-app, etc). These third parties may in turn use this code to link demographic or interest-based information you have provided in your interactions with them. Detailed information on LiveRamp’s data processing activities is available in LiveRamp’s privacy policy and opt-out here: https://your-rights.liveramp.uk/home. You have the right to withdraw your consent or opt-out to the processing of your personal data at any time.

LiveRamp again is classified as non-essential, so the user can opt out at any time.

 

6.   How do we use your Personal Data?

Fulfilment of a service

 

We will use your personal data when fulfilling a product or service that you have requested. For example, when you subscribe to a magazine; register to access online content; register to attend an event; enter a prize draw/competition or apply for a job.

 

Marketing

 

We will only send you direct marketing when you have either provided consent for example by ticking a box or where we believe we can demonstrate a legitimate interest and have balanced this with your interests and privacy. You can opt out of receiving direct marketing at any time by clicking on the unsubscribe link on our emails or emailing Bauer Data Protection Officer

 

Events

 

If you register to attend, sponsor or exhibit at one of our events such consumer events, a B2B event such as a conference; awards or roundtable events, we will share your details such as your name, job title and company name, with the events sponsors to ensure that the activity is specific to the audience, suppliers of event services such as shell scheme supplier. We also may share the delegate list with the venue for health and safety purposes.

 

Exhibitors and or sponsors may ask to scan your badge at the event to gain your consent to contact you in the future. If you do not wish your details to be shared, you can choose not to have your badge scanned.

 

Please note that at some events photographs and video footage may be taken and used for post event publicity. If you have any objection please email Bauer Data Protection Officer

We sometimes make assumptions about your interests based on the way you interact with our products and services and the information we hold about you. This allows us to understand the products, content and services our customers like, letting us focus our efforts on developing those areas. We may also use this information to make decisions about what direct marketing and advertising to show you.

We will use your information to optimise article and content recommendations. Based on the kind of articles and content which prove to be of interest, we will use this information to provide a more engaging and personalised experience for you.

We may use the information we hold about you, including how you engage with our products and services, as well as from other sources, to segment our audiences into groups with particular attributes (likes/dislikes/reading behaviours etc). This helps us personalise your experience and show you more relevant content and adverts.

7.   Do we share that data with any other companies?

Except as otherwise stated in this Privacy Policy or in the data collection statements that will always be visible when we collect your information and where we give you the opportunity to select your preferences, we may release your data to external companies that we use to process your orders, to supply you with a prize in the event you win a competition, or charge your credit card, for instance.

 

Every supplier we use has to go through a rigorous up-front process to ensure that their processes are at least as good as our own, and they are required to sign a contract that defines what their responsibilities and liabilities are. We make site visits regularly whether our suppliers are in the UK, the EEA or outside the EEA, where we require an EU approved model contract to be signed.

 

If you send in a comment, we may post it on our site or use it as a testimonial without mentioning your full name or publishing any information that would identify you. Furthermore, in some circumstances we may display some of your information such as your username and age. Others may be able to see your personal data if you post any information on bulletin boards or forums and may be used to send you unsolicited communications over which we have no control.

 

When you visit our websites and apps, we may check to see if you have a cookie ID. This is a form of identifier that tells us who you are. We may share this with advertisers, ad servers and ad networks to deliver targeted advertising both on our websites/apps and on selected partner websites but this will not include any information which directly identifies you. However, by interacting with or viewing an advert, you should be aware that the third party may make the assumption that you meet the targeting criteria used to display the advert and we accept no responsibility for the content of any advertising you may see.

We do tell you which third parties may collect and use your information when you visit our sites and provide you with the ability to opt out. To learn more or to see how you can opt out of targeted advertising, for more information please read our Cookie Policy.

Please take care when using social networking sites to which we may invite you to join that you do not disclose anything that you might later wish to retract.

 

There are certain times when we may have a legal obligation to disclose your data in good faith where it is required by law or to respond to subpoenas or warrants served on us, or where we have a requirement to protect or defend the rights of The Bauer Media Group or any users of our servers. We will always ensure that those requesting the information have the legal right to do so.

 

If another company should acquire any of our companies or our assets, including our database, that company will have the right of possession to the Personal Data collected by us and will assume the rights and obligations formerly attributable to us and will use the data in line with the terms under which you submitted it or as described in this Privacy Policy.

 

Occasionally we may allow our clients to compare their customer database to ours. This is called data matching and allows our partners to see if they can reach their audiences on our platforms. Generally, this will be conducted at an aggregate audience level to provide insights, rather than individual level information, although your information may be used to generate these insights. These insights might include the overlap between our audiences and the client and other information that would be useful to understand if an advertising campaign would be effective.

As part of the data matching process we may allow partners to build target audiences based on predefined attributes. These ‘lookalike’ audiences may be similar to our partners’ existing audiences. For example, a sports brand may want to reach ‘car enthusiasts’ or those who enjoy ‘motoring. They could select audiences who have been identified as having an interest in these areas. To do this, we segment our audiences into groups depending on what we think they like or other behaviours. This helps them find the right audiences and we are able to show you more relevant advertising.

In the event that a partner wishes to send direct marketing or other promotional communications to an audience as a result of data matching, they must confirm to us that they have permission to contact any individual on their database. In some circumstances, we may use the marketing permissions we hold for us to reach those audiences to send relevant communications.

We may share personal data collected on our websites and apps with the Ozone Project and Octave Audio, who act as our processors to help deliver relevant advertising across our platforms. Information that may be shared with these partners includes: contact details, biographical details, engagement information (how a user engages with a product or service), declared data from surveys and polls, online identifiers and inferences such as audience segments based on engagement data. If you would prefer that your information was not shared with Octave Audio and Ozone Project for these purposes, you can change your cookie settings when you visit our websites. You may still receive advertising when you use our products and services but this may not be tailored to you.

We may share your personal data with a third-party auditing organisation (ABC) so they can verify aggregated statistics about circulation and usage of our products or review our policies, processes and procedures for compliance with relevant standards. You can view their privacy policy by following this link

 

We may collect information from your devices that tells us whether you’re using an ad blocker. This is so that we can manage our compliance with the law and also determine if we are able to show you advertising. We may also ask you to suspend or whitelist our websites so that we can show you adverts. As a predominantly advertising funded business, we do rely on our ability to show you advertising to help ensure we are able to provide you with the products and services you.

 

8.   The information we may collect from you about others

Sometimes we may offer you the chance to invite a family member or a friend to enjoy a particular service. In such circumstances, we will collect both your personal details and those of your friend or family member. We will ask your consent to mention your name when we contact the person or persons you have recommended and we will only use this information once and not save it in our database, unless they have entered a competition, for example, when the information will be stored purely for that purpose. If they decide to take up any of our invitations then their data will be treated exactly the same as your own, using the terms under which the data was collected and the information as described in this Privacy Policy, which they will be made aware of at the time of our invitation.

 

9.   Leaving our website and moving on to third party websites

When you click on advertisements or links on any of our sites, you will leave that site and go to a third-party site, which is outside of our control. When we place an advertisement on one of our sites, it does not signify that we are endorsing that advertiser's product or service. We do not accept responsibility for content, which we have no control over, and our Privacy Policy does not apply to these companies, sites or content; and if such third-party sites collect Personal Data, we cannot control how this data is processed, stored or used. We advise that you read their data collection statements, which accompany any registration and their Privacy Policies, before you submit your personal information.

 

10. Cookies and how we use them

"Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a website. The Bauer Media Group uses cookies for a number of reasons:

 

·       To provide you with a more personal and interactive experience on our sites.

·       For statistical purposes to track how many users we have and how often they visit our websites.

·       We use organisation to collect anonymous user information so they can analyse how the website is being used and the number of visitors.

·       We and our advertisers may use statistical cookies to track who has seen an advert and clicked on it.

·       To show you adverts that you may be interested in and to control the number of time you see them and measures the effectiveness of the ad campaign.

·       We may use ‘Flash’ cookies to store your preference for your media player. If we do not use them, it may not be possible for you to watch some video content.

You have the ability to accept or decline cookies, when you use the website for the first time via “see all options” link on the “pop up” banner, but please be aware that for some parts of our sites to work, you will need to accept cookies.

 

 For more information about third party cookies generated by advertisers, please visit www.allaboutcookies.org and/or www.youronlinechoices.com

 

For more information on how the Bauer Media Group use cookies please read our Cookie Policy.

 

11.  Our Audio and Magazine Apps

If you use any of our apps on your mobile device, we will process the following information:

 

·       Your location, you may decline this request, but this may mean that we cannot offer relevant services and information that are relevant to your area.

·       Your device ID, this will be processed automatically.

·       Your email address, if you create an account used to contact you and to recognise you when you contact us.

·       Your age and gender, if you provide it.

You may edit your details, opt-out of advertising profiling or de-activate your account at any time by selecting ‘Account Preferences’ from the ‘More’ menu on your app.

 

12. Online Behavioural Advertising

We use an advertising service called online behavioural advertising (OBA). This allows us to deliver targeted advertising to the visitors of our websites. It works by showing you adverts that are based on your browsing patterns and the way you have interacted with the website. For example, if you have been reading a lot of car articles, you may be shown more adverts for cars.

 

None of the OBA techniques used will collect personal information such as your name, email address, postal address or phone number.

 

If you would like more information regarding OBA and how to opt out, please read our please read our Cookie Policy. Or visit http://www.youronlinechoices.com/uk/

 

13. Logging in using social networking

If you login to our sites using a Facebook login or a Google login, you are granting permission to Facebook and/or Google to share your user details with Bauer Media Group. This will include your name, email address, date of birth and location which will then be used to form a Bauer Media Group identity. This will also allow Bauer Media Group and Facebook and/or Google to share your networks, user ID and any other information you choose to share according to your Facebook and/or Google account settings. If you remove the Bauer Media Group app from your Facebook and/or Google settings, we will no longer have access to this information.

 

14. Opting out on Receipt of Marketing Communications

Email

 

If you receive a marketing email from one of our brands, you will have the option to “opt-out” by clicking on the unsubscribe link provided at the bottom of each and every message we send you. If you wish to unsubscribe from all brand lists please contact Bauer Data Protection Officer Please be aware that this will not unsubscribe you from our service based messages, such as subscription rewards and subscription reminders.  If you wish to be opted out of reward emails, please contact Bauer Data Protection Officer.

 

SMS

 

If you receive a marketing SMS text, please text “STOP” to any message received.

 

Phone

 

If you receive a marketing call from Bauer, please let the call operator know you do not wish to receive any further calls.

 

If you wish to stop all marketing communications from Bauer, please email Bauer Data Protection Officer

 

Push Notifications

 

We work with OneSignal to deliver Push Notifications via your internet browser if you select the option to “Subscribe” via the pop up message that appears when you visit the site.  We will only send you messages about relevant content, products and services available from the site.  On every push notification you receive there will be the option to Unsubscribe. 

 

 

15. Telephone and Mailing Preference Services

The Telephone Preference Service (TPS), the Corporate Telephone Preference Service (CTPS) and the Mailing Preference Service (MPS) allow you to choose to opt out of unsolicited marketing. However, if you are registered on any of the preference services, which are general opt-out registers, you may still receive marketing communications from us if you have given us your consent previously or if you subsequently give us that consent or if we are contacting you under legitimate interests.

 

16. Marketing to Children

We do not knowingly collect personal information from children under the age of 16 for marketing purposes.

 

17. Using our websites from outside the UK

Our servers are situated in the EEA and when you submit your details and in whichever country you are situated you agree to the data being transferred to the EEA and processed under the terms of GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003 which stem from European Directives 95/46/EC and 2002/58/EC respectively. If you are not in agreement please do not add your personal details on the website.

 

18. Your Rights

Under GDPR, you have a number of rights, which are aimed at giving you control about how your personal data is used by us.

 

Access your personal data

You have the right to see what information we hold about you and the purposes for which we are using it. This is known as a Subject Access Request. In responding to such a request, we may ask for proof of your identity, to ensure that we do not send you personal data to another person. We will respond to any requests as soon as possible, but at least within 30 days.

 

Please click here to make a Subject Access Request

 

Amend your personal data

You may ask us to make any changes that you consider necessary to make the information accurate, please let us know and we will rectify this as soon as possible. Please write to or email:

 

Bauer Data Protection Officer
Bauer Media Group
Media House

Peterborough Business Park
Lynch Wood
Peterborough
PE2 6EA

 

We will require that you satisfactorily identify yourself to demonstrate your entitlement to view this data.

 

Delete your personal data

If you wish for your personal data to be deleted, we will review any request on a case-by-case basis. We will respond to you as soon as possible, at least within 30 days of receiving your request.

 

19. How long do we keep your personal data?

We hold personal data for different purposes and the length of time we keep your information will vary depending on the services or products we are providing. We will only keep your data for a reasonable period of time, which is based on the purpose for which we are using your data. Once that purpose has been fulfilled, we will securely delete that data or anonymise your information (so that we, or anyone else, can no longer tell that data relates to you) unless we are required to retain the data longer for legal, tax or accounting reasons.

 

We have a detailed retention policy for ensuring that we do not hold personal data for any longer than we justifiably need to. For further information on our retention policy contact Bauer Data Protection Officer.

 

20. Questions regarding this Privacy Policy

If you have comments or questions related to this Privacy Policy please email Bauer Data Protection Officer and we will respond as promptly and as fully as we can.

 

Complaints will be dealt with by the Data Protection Officer and will be responded to within 30 days. If you are not satisfied with the response you should refer your complaint to the ICO https://ico.org.uk/concerns/

21. Your California privacy rights

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family or household purposes, you may ask us about the information we release to other organisations for their marketing purposes. To make such a request, please email Bauer Data Protection Officer with “Request for California privacy information ”in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal data we revealed to other organisations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal data shared in this way is covered by Section 1798.83 of the California Civil Code.

22. Changes to this Privacy Policy

This Privacy Policy will be amended from time-to-time if we make any important changes in the way that we collect, store and use personal data. We may notify you by sending an email to your last known email address or writing to your last known postal address to direct you to the Privacy Policy if the changes are material. Our dispatch of a communication to you will, in any event, constitute notification. Any changes will be effective immediately.

 

Work With Us

Do you want to partner with the UK's biggest commercial radio stations?




Then you've come to the right place! Daily Prize Call is part of Bauer Media group so you may have heard of some of our radio stations like Greatest Hits Radio, KISS, Magic, Absolute Radio along with many more up and down the country. But did you know Daily Prize Call is our dedicated competitions platform, giving our listeners and consumers opportunities to win life-changing prizes every day and you could be a part of it?

If you have an amazing prize that you know our audience would love, whether it's cash, tech, holidays, tickets or anything else that creates a truly memorable moment, then we want to hear from you. In exchange, we work with you to create bespoke marketing opportunities to increase your brand awareness and showcase your brand to tons of potential new customers.
Contact us using the address below and let's see how we can work together!
Get in touch: [email protected]